Are you an iPhone user and your iPhone 13 Pro Max Touch screen not working? Then you don’t need to worry because you are exactly at the right place. Here we have described the easy methods on how to fix iPhone 13 Pro Max Touch Screen Not Working issue.
The touch screen is the primary means of controlling your iPhone, and if it doesn’t work, neither will your phone. However, while an unresponsive touch screen (any touch screen that does not respond to your touch or only responds occasionally).
It can be frustrating and alarming, there are several simple solutions you can try: Restart. We’ll cover them in this article explaining how to fix iPhone 13 Max Pro touch screen not working issue. So whether it’s a simple reset or the nuclear option of calling Apple, here’s how to fix an unresponsive iPhone 13 Pro Max touch screen.
Why is my iPhone 13 Pro Max touch screen not responding?
There are many reasons why you might experience touchscreen issues on your iPhone 13 Pro Max. Here are some of the most common causes or reason of unresponsive touch screen:
- Dust or dirt on the screen
- Moisture on your hands
- Obstruction of your case or screen protector
- Large temperature changes
- Outdated operating system
- Interference from charger or other accessories
How To Fix iPhone 13 Pro Max Touch Screen Not Working Issue
In most cases, fixing a broken iPhone 13 Pro Max touch screen is easy. Try each of these options until your phone works normally again.
Note: The tips in this article apply to iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, and iPhone 13 mini with a not working touch screen.
1– Clean off your iPhone Screen And Hands
Dust and dirt can not only affect the visibility of your iPhone 13 Pro Max, but also prevent it from responding to touch. After turning off the device, wipe the screen with a microfiber cloth.
The cloth can be dry or slightly damp, moistened with an equal mixture of distilled water and 70% isopropyl alcohol. But do not use household cleaners as they may damage your device.
Also, make sure your hands are clean and dry when using the iPhone 13 Pro Max. If your fingers are wet, the touch screen may become unresponsive.
2– Restart your iPhone 13 Pro Max
If you find that your iPhone 13 Pro Max touch screen is not working, the next thing to try should be restart your iPhone.
Try restarting it in normal mode by holding down the side button and the volume up/down button at the same time. If the touch screen is still responsive enough to drag the Slide to power off slider, drag it. Then hold down the side button (or top button) until it reboots.
Of course, the touch screen may not be so responsive that you can’t even turn off your iPhone properly. In this case, try force restarting.
Press and quickly release the Volume Up button, quickly press and release the Volume Down button, and press and hold the Side button until the Apple logo appears.
In most cases, restarting your iPhone 13 Pro will resolve the unresponsive touch screen issue, so this should be the first thing you try before trying anything else.
3– Check your Screen Protector
Screen protectors are often very thin these days, but in rare cases, they could be the reason why your iPhone 13 Pro Max touch screen isn’t working. Therefore, you need to check if your iPhone screen protector is installed correctly. If not, try removing it and reapplying a new protectant if you have one.
Even if the protective film is installed correctly, try to remove it. Perhaps for some reason it interferes with the operation of the touch screen. If your iPhone 13 Pro Max touch screen starts working properly after removing it. You may want to throw away the screen protector or buy a new (possibly thinner) one.
4- Avoid Extreme Temperatures
The iPhone 13 Pro Max does not work when it is too hot or cold. In fact, your iPhone can display a warning if the temperature exceeds a certain level. If your iPhone overheats then you are unable to run it until it cools down at normal temperature. So you should have to avoid using your iPhone in extreme hot or cold temperatures.
View More: How to Fix iPhone 14 Pro Max Black Screen of Death Issue
5– Unplug all Cables from your iPhone 13 Pro Max
If your iPhone screen not working then disconnect all kinds of headphones or Lightning cables from your iPhone to check the problem. If the touch screen on your iPhone 13 Pro Max starts working again, your cable, charger, or plug may be defective.
6– Updating your iPhone 13 Pro Max
Assuming you’ve completed the above two steps and your iPhone 13 Pro Max touch screen is still unresponsive. Try updating your iPhone by connecting it with PC. You won’t be able to update it normally (due to unresponsive touch screen) and you’ll have to put it into recovery mode before updating.
This is what you have to do:
- Step-1: Connect your iPhone to the PC through a USB cable. If you’re using macOS Catalina 10.15 (or later), start Finder. If you’re using macOS Mojave 10.14 (or earlier) or Windows (on PC), start iTunes.
- Step-2: Keep pressing the Volume Up button and release it quickly. Also keep pressing the Volume Down button and release it quickly. Then press the Side button until the Recovery Mode screen appears.
- Step-3: A window will appear on your computer where you can restore or update your iPhone. Click on Update.
7– Factory Reset of your iPhone 13 Pro Max
Updating your device should resolve any software issues that may be causing your iPhone 13 Pro Max touch screen to freeze. However, if that still doesn’t work, it might be worth doing a factory reset on your iPhone.
If your iPhone 13 Pro Max touch screen is unresponsive, you won’t be able to perform a backup until you perform a factory reset. You won’t be able to create a backup through your iPhone or computer because even with a normal computer connection, you have to press “Trust” on your iPhone.
However, you can go ahead and do a factory reset without an up-to-date backup. To do this, follow the three steps described in the previous section, but in this case, at the end of the process, click on “Restore” instead of “Update“.
8– Contact Apple Support Center
Resetting your iPhone to factory settings can be a difficult option, so it might be worth contacting Apple support. This is probably a safer last resort than resetting your iPhone to factory settings, as Apple can resolve an issue that may be hardware related without having to erase your iPhone’s memory.
The Conclusion
If your are using iPhone 13 Pro Max and suddenly you have faced the touch screen not working issues. It may be frustrating situation for you. But you don’t need to worry about it. You can apply the above mentioned methods to fix your iPhone 13 Pro Max touch not working issue easily. If you are unable to apply these methods contact your nearest Apple Support Center to fix your iPhone screen problems.
Frequently Asked Questions
Why is my iPhone 13 Pro Max touch screen not working – How to Fix it?
Restart your iPhone or iPad which you are using. Make sure there is no debris or water on the screen. Unplug any Lightning or USB-C accessories. If the screen works after removing the accessory, try using a different outlet, cable, or charger.
Does iPhone 13 have touch issues?
If your iPhone touchscreen suddenly starts malfunctioning, it could be due to several reasons. Older smartphones tend to have more touchscreen issues, but if a newer iPhone (like the iPhone 13 or 14) starts causing problems, it’s probably due to a software issue.
Does iPhone 13 Pro Max have issues?
The iPhone 13 Pro and 13 Pro Max are experiencing many connection issues. These iPhones can’t receive 5G signals even with cellular data, making them difficult to use in areas where Wi-Fi isn’t available.
Why is my iPhone screen frozen and unresponsive?
Your battery may be low or dead. Your iPhone is low on storage space. Some applications are not compatible with your software version. Your operating system or version may be outdated.
What causes screen to not respond to touch?
The screen is dirty or wet. Touch sensitivity is very low. A device is interfering with the screen. The drivers are outdated.
How do I test my iPhone 13 touch screen?
You can type the code as *#*#0*#*#* for testing of the LCD screen or may dial *#*#2664#*#* for testing a touch screen of your iPhone 13 Pro Max.
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